LOCAL PICK UP
Avoid missing out your parcel delivery and save your shipping fee by opting our Local Pick Up for your order!
This is a self service pick up. Only order with complete payment are available for Local pick up. Strictly no cash on pick up.
Where is the Pick Up location?
- By default option – Pop by Jaya One: Cashier Counter (Operating hours: Sun – Thu | 11am – 10pm , Fri & Sat | 11am – 12am)
- By appointment – Our SS19 office: 10, Jalan SS19/3, 47500 Subang Jaya, Selangor (Working hours: 10am – 7pm)
*** For Pop by Jaya One pick up, we usually only drop off your order on our next visit (once a week) to Pop by Jaya One. If your order timing missed our visiting timing, it will only be dropped off on the following week.
Steps to place for Local Pick Up order
- Add your items to shopping cart.
- Choose “Local Pick Up” at the shipping option, and make sure it’s zero charges.
- *** Write your preferred Pick Up location at the customer note section “Pop by Jaya One” or “SS19 office – Date & Time”. Proceed to check out your order and complete your payment within 24 hours.
- After your payment is confirmed, an email regarding your order status and pick up request confirmation will be sent to you. Once your parcel is ready for collection, you will receive an email notification from us.
How to pick up your order at our pop up booth Pop Market @Jaya One?
- Visit Pop @ Jaya One
- Go to the Cashier Counter (there is only one Cashier counter), and let any staff on-duty to know that you are picking up your order from We Enjoy Simplicity (WES). Inform your Name (as per input on your order) and Order Number to the staff for verification.
- Ensure your parcel sealed is not broken. If it is broken, kindly check whether if there is anything missing from your parcel. If yes, please inform us, and we shall make an arrangement.
- That’s it! We hope you love what you have purchased.
Terms & Conditions
- Kindly pick up your parcel within 14 days from the drop off date. Any unclaimed parcel after 14 days will be retrieved back . Any unclaimed order by owner after 30 days, your order shall be cancelled and no refund shall be provided.
- Any return/exchange request must be apply via online only. Drop off of your return/exchange is available at POP by Jaya One as well. Refund will be made only in store credit points form. Should you wish to purchase at our pop up booth located inside Pop By Jaya One, kindly pay at the cashier, no online store credit points is transferable.
If i would like to exchange my current online order with something else, can i visit your pop up @ Jaya One and exchange them directly on ground?
Our apologies that we couldn’t processed such request. Exchange request on all online order is to be applied via online only. You may make your new purchase at our pop up @Jaya One and pay at the cashier, however it won’t be consider as your exchange-to item. Once your exchange request is accepted, refund will be made in store credit points form only, and it is non transferable to be used for your purchase at our pop up.