How long does it takes to ship out orders once order is placed?
We will fulfill and ship out all order within 24 – 48 hours (during working days) from the time of payment completion, except for item(s) under BACKORDER.
If my order consists of both In-Stock and Backorder items, will your ship them separately?
By default, we will only shipped your order out once backorder item(s) has arrived. For separate shipping, kindly place separate order, both order will be charged for delivery fees if both order does not meet our Free Shipping terms (> RM120).
If i place separate order for Backorder item and Ready Stock item, and my total amount for both order does meet the Free Shipping terms, do i still get to enjoy Free Shipping for both orders?
No. Both order must meet our Free Shipping term (> RM120) individually in order for both orders to enjoy Free Shipping.
How can i check my order tracking number?
Your tracking number will be notify through email with the title head “Your order is completed”.
For registered user, you may check it at My Account > Order.