WHAT IS THE SHIPPING COSTS?
West Malaysia – RM7
East Malaysia – RM10
* Free Shipping for minimum spending of RM120
Singapore – First item RM42, every additional item + RM9.50
Indonesia – First item RM89, every additional item + RM7.50
Philipines – First item RM57, every additional item + RM19.30
DO YOU SHIP INTERNATIONALLY?
We do ship internationally. Kindly inquire us regarding the shipping charges if your country isn’t listed at our International Delivery list yet.
HOW LONG DOES IT NORMALLY TAKES TO SHIP OUT ORDERS ONCE PAYMENT IS MADE?
We will fulfill and ship out all order within 24 – 48 hours (during working days) from the time of payment completion, except for item(s) under BACKORDER.
HOW LONG DOES IT TAKES TO RECEIVE MY PARCEL?
Estimated Delivery Time:
West Malaysia (via DHL) | 1 – 2 working days
East Malaysia – Urban (via DHL) | 3 – 5 working days
East Malaysia – Rural (via Poslaju)| 3 – 5 working days
Indonesia (via Pos Malaysia EMS) | 3 – 5 working days
Singapore (via S.F. Express)| 2 – 3 working days
Philipines (via Fedex) | 2 – 3 working days
IF MY ORDER CONSISTS OF BOTH IN-STOCK & BACKORDER ITEM(S), WILL YOU SHIPPED THEM SEPARATELY OR TOGETHER?
By default, we will only shipped your order out once backorder item(s) has arrived. For separate shipping, please place separate order.
WHERE CAN I CHECK MY ORDER TRACKING NUMBER?
Once we have shipped out your order, we will make an update on your online order, at the same time an email notification (please check both Inbox / Junk) will be sent to you in regards. Manually, view and track your order tracking number on your order history. Log in your account and go to “Order” and click on the order that you wish to track, click the orange “Track” button and you will be direct to the landing page accordingly.
WHERE IS YOUR LOCAL PICK UP LOCATION?
Pick up / Drop off point: The School building- POP by Jaya One, Petaling Jaya.
You may pick up your parcel at the Pop Cashier counter.