WHAT IS THE SHIPPING COSTS?
Shipping fee are charged according to flat rate regardless of weight:
West Malaysia – RM7 (* Free Shipping for minimum spending of RM100)
East Malaysia – RM10 (* Free Shipping for minimum spending of RM100)
Singapore – RM75 (* Free Shipping for minimum spending of RM450)
Brunei – RM120
Taiwan – RM150
DO YOU SHIP INTERNATIONALLY?
We only ship to Singapore as of the moment. More countries to be available in the future.
HOW LONG DOES IT NORMALLY TAKES TO SHIP OUT ORDERS ONCE PAYMENT IS MADE?
We will fulfill and ship out all order within 24 hours (during working days) from the time of payment completion, except for item(s) under BACKORDER.
HOW LONG DOES IT TAKES TO RECEIVE MY PARCEL?
Estimated Delivery Time:
Shipped via DHL
West Malaysia | 1 – 2 working days
East Malaysia | 2 – 4 working days
Shipped via Freight Mark Express
Singapore | 2 – 4 working days
Shipped via EMS (Operates under Pos Malaysia)
Brunei | 3 – 5 working days
Taiwan | 3 – 5 working days
IF MY ORDER CONSISTS OF BOTH IN-STOCK & BACKORDER ITEM(S), WILL YOU SHIPPED THEM SEPARATELY OR TOGETHER?
By default, we will only shipped your order out once backorder item(s) has arrived. For separate shipping, please place separate order.
WHERE CAN I CHECK MY ORDER TRACKING NUMBER?
Once we have shipped out your order, we will make an update on your online order, at the same time an email notification (please check both Inbox / Junk) will be sent to you in regards. Manually, view and track your order tracking number on your order history. Log in your account and go to “Order” and click on the order that you wish to track, click the orange “Track” button and you will be direct to the landing page accordingly.
WHERE IS YOUR LOCAL PICK UP LOCATION?
Pick up / Drop off point: The School building- POP by Jaya One, Petaling Jaya.
You may pick up your parcel at the Pop Cashier counter.